Chaos
conquered.
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Aligning with Vision
Driving a multi-year roadmap with cross-functional vision activities.
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Services Finder
Adjusting the location finder UI to better fit our customer’s mental model.
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Failing Gracefully
An innovative way to resolve ATM errors and return customer’s money.
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Challenging the O.C.C.
Using design research to push on O.C.C. guidelines
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Bank from Anywhere
Helping customers understand how to bank with untraditional features.
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ATM Design System
Translating a web & mobile design system to an ATM context.
